Frequently asked questions
How long will my order take?
At Shirts on Fire we hand-print your clothing to order, and it generally takes us 5-8 business days to get your items in the post. If you need something super-fast, please get in touch with us, and we'll do our best to accommodate your timeframe.
How much does shipping cost?
Shipping charges are displayed at checkout and depend on the size of your order. With prices starting at $9.90. We send all orders through Australia Post, regular mail with tracking. Parcels are posted from Pitt Town NSW 2756.
As we are an online business, pickup is not possible.
Can I return it if it doesn't fit?
Because we are a print-to-order business, and your merchandise is all customised to your brigade or unit, we are unable to offer returns or exchanges on any products.
All items include a size chart on the product page with the measurements you need to decide on the correct size. If you're not sure, please contact us before you order and we will help you decide.
Can I change the logo or can you print my own logo?
We print the standard RFS logo layout, as approved by Headquarters with your brigade name. Alterations to the text of your brigade name or the back text may be possible. We do not offer custom brigade logo printing.